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- ‘Team Tamariki’: Paediatric early warning system (PEWS) poster for whānau, tamariki and staff
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Patient experience
Te Tāhū Hauora conducts national patient experience surveys to regularly collect, measure and use patient experience feedback for quality improvement.
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Patient-reported measures
Patient-reported measures capture feedback about health-related experiences and outcomes. This feedback helps drive quality improvement to deliver better care and mitigate inequity across all levels of the health system.
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Adult hospital outpatient experience survey – have your say
We want to know about your experiences during your recent hospital outpatient clinic appointment. Your valuable feedback will be used to help improve the quality of care, patient safety and access to health services.
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Adult primary care patient experience survey – have your say
We want to know about your experiences with doctors, nurses and other staff at your general practice or community health clinic. Your valuable feedback will be used to help improve the quality of care, patient safety and access to health services.
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Been invited to take part?
This page is for anyone who has received an invitation to take part in one of our patient experience surveys. Patient feedback can shape the health system and the future of health care. Your views are important to us.
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Adult hospital inpatient experience survey – have your say
We want to know about your experiences during your recent stay in hospital. Your valuable feedback will be used to help improve the quality of care and patient safety.
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Information to help answer patient questions about the patient experience surveys
The information in these documents will help you answer questions from patients about the patient experience surveys.
- New Zealand COVID-19 patient experience survey questionnaire
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Partners in Care
Our programme’s aim is to ensure consumer and whānau engagement in the planning, delivery and monitoring of health services and therefore a higher quality and safer health system.