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Our consumer advisory group
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Consumer health forum Aotearoa
A forum for consumers and whānau to have a voice at every level of the health system.
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Our voices
A collection of consumer and whānau stories, in their own words.
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Safer use of anticoagulants: Russ's story
Russ is a consumer representative on the Te Tāhū Hauora safer use of anticoagulants project. In this video he shares his experience of taking anticoagulants, in the hopes it might help others who find out they need to take them.
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Consumer information
This page contains resources that you might find useful as a consumer or whānau member. If you have an urgent concern, please contact your health care professional or, in an emergency, phone 111.
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Report on the national hand hygiene survey | He pūrongo rangahau ā-motu mō te horoi ringa
This document summarises the findings of a survey conducted between June and August 2022 as part of a wider review of the Te Tāhū Hauora Health Quality & Safety Commission Hand Hygiene New Zealand programme.
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Final report: Review of the national mortality review function
In September 2021, Francis Health was commissioned by the Health Quality & Safety Commission to undertake an independent review that looked at the ‘first principles’ of mortality review as a function.
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About this site
- Aotearoa Patient Safety Day 2023 video: Elevate the voice of consumers and whānau
- New Zealand COVID-19 patient experience survey questionnaire