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- Our consumer network
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Te Whatu Ora Te Toka Tumai Auckland case study: Improving the discharge pathway for people hospitalised with traumatic brain injury
A case study from Te Whatu Ora Te Toka Tumai Auckland, who improved the discharge pathway for people hospitalised with traumatic brain injury.
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Our voices | ō mātou reo attendee evaluation report
To enhance the quality of future consumer health forum Aotearoa events, He Hoa Tiaki | Partners in Care conducted a survey of people who attended the Our voices | ō mātou reo event. This is a summary of their feedback.
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Healthcare-associated Staphylococcus aureus bacteraemia (HA-SAB) source data collection training resources
This presentation was developed as a training tool for infection prevention and control professionals in public hospitals who collect HA-SAB source data and submit to the Commission.
- About us
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Consumer network terms of reference
Terms of reference for the Te Tāhū Hauora Health Quality & Safety Commission's partners in care consumer network.
- Severity Assessment Code (SAC) rating and process tools
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Learning from harm programme restorative responses workbook
This workbook is an introduction to restorative responses in the context of adverse events. A restorative response is a relational approach that is guided by a need to address harm, meet needs, restore trust, prevent repetition and promote repair.
- Learning from harms terms of reference template
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Using lived experience to improve health services
This page has information, resources and practical advice about using lived experience to improve health services, to support implementation of the code of expectations for health entities' engagement with consumers and whānau.