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The health care experience of disabled people during COVID-19: Summary of findings from the COVID-19 patient experience survey
The Health Quality & Safety Commission runs two national surveys every three months to gather information about how people experience health care in Aotearoa New Zealand hospitals and in primary care (going to the doctor or pharmacy).
- Guideline for Staff working in Multiple Roles in Aged Residential Care Facilities
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New Zealand adult hospital inpatient experience survey questionnaire
This document is a copy of the online adult hospital inpatient experience survey questionnaire.
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Topic 1 supplement: Patient story staff perspective
Use this patient story as a supplement to Topic 1.
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Topic 3 supplement: Questions and answers about falls QSMs
Supplement for Topic 3.
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Topic 7 supplement: Strategies to improve hip fracture and care
Topic 7 supplement.
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Topic 8 supplement: Which medicines increase the risk and consequences of falls?
This is an A3 print version of the medicines table in Topic 8: Which medicines increase the risk, and consequences, of falls?
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Always Report and Review list 2021–22
The Always Report and Review list is a subset of adverse events that health providers should report and review in the same way as SAC 1 and 2 rated events, irrespective of whether or not there was harm to the consumer.
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Ngā Taero a Kupe: Whānau Māori experiences of in-hospital adverse events
A report based on the information gathered during a research project of whānau Māori experiences of in-hospital adverse events.
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Representing the consumer voice in an adverse event review
Sheila from Te Pukaea (Whanganui DHB's consumer council) talks about her experience as an independent consumer representative on adverse event review panels.