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Code of expectations for health entities' engagement with consumers and whānau
The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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Our voices | ō mātou reo attendee evaluation report
To enhance the quality of future consumer health forum Aotearoa events, He Hoa Tiaki | Partners in Care conducted a survey of people who attended the Our voices | ō mātou reo event. This is a summary of their feedback.
- Severity Assessment Code (SAC) rating and process tools
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Guide to doing a learning review
- Learning review template
- Learning from harms terms of reference template
- Policy implementation assessment tool
- Shared learning tool
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Learning from harm programme restorative responses workbook
This workbook is an introduction to restorative responses in the context of adverse events. A restorative response is a relational approach that is guided by a need to address harm, meet needs, restore trust, prevent repetition and promote repair.
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Statement of Intent 2023–27
The Statement of Intent for Te Tāhū Hauora Health Quality & Safety Commission for the 2023–27 period.