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Aotearoa Patient Safety Day 2026
Aotearoa Patient Safety Day is a commitment to consumers and healthcare workers that our health services strive to provide the best and safest care possible, every time. This year we will be marking the day on Tuesday, 17 November.
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Measurement and governance for sepsis
Guidance to support ongoing monitoring, quality improvement and governance of sepsis care
- QSMs April to June 2026
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- Health quality & safety news: Issue #47
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Health literacy
Health literacy is the foundation for consumer and whānau engagement. Health literacy is being able to obtain, understand and use basic health information to navigate health services and make appropriate health decisions.
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Consumer and whānau engagement quality and safety marker
A framework to measure what successful consumer, whānau and community engagement looks like and how it improves the quality and safety of services.
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Health equity links
Examples of strategies helping address inequities in the Aotearoa New Zealand health sector.
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Consumer and whānau engagement case studies
These case studies are examples of how health organisations and community groups are putting the Code of expectations into practice to strengthen consumer engagement.
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Code of expectations for health entities’ engagement with consumers and whānau
Consumer and whānau engagement remains an important part of improving health services in New Zealand. Health entities should engage with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.