Search for page Ko te ohorere
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Kōrero mai site case studies (July 2017–November 2020)
Between July 2017 and June 2018, we worked with Ko Awatea’s Dr Lynne Maher and the four Kōrero mai lead sites to co-design patient, family and whānau escalation of care processes.
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Dave’s story
Dave Churchman and his wife Diane share their story of life for Dave after his diagnosis of cancer.
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Rasik’s story
Rasik is the main carer for his sister. He shares the story of supporting her through a first hospital admission for surgery, and through many subsequent admissions over the following five years.
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SSI webinar 1: Case for change
Presentations from the first SSI webinar - the case for change.
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Surgical site infection patient story: Ian Collis
This is the story of Ian Collis who contracted a surgical site infection after undergoing heart surgery.
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Surgical Site Infection Improvement Programme case studies
Surveillance case studies from the Surgical Site Infection Improvement Programme.
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Quality and safety markers – enabling equity monitoring: Privacy impact assessment report
This privacy impact assessment aims to help us better monitor health equity as a key aspect of quality.
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Guide to using the quality and safety markers dashboard
The national quality and safety marker report moved to a dashboard format in December 2020. This guide has been created to help people use and understand the QSM dashboard and its features.
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Adult hospital inpatient experience survey: methodology and procedures
These flyers for patients are to promote the adult hospital patient experience survey in hospitals.
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Fourth annual update on increasing transparency in Aotearoa New Zealand health care
This is the fourth annual update as required by the Ombudsman from the Ministry of Health and the Health Quality & Safety Commission (the Commission) on the sector’s progress towards increasing transparency of health data in New Zealand by June 2021.