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• Guidance for engagement with consumers and whānau
  General page
• Consumer and whānau engagement case studies
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  These case studies are examples of how health organisations and community groups are putting the Code of expectations into practice to strengthen consumer engagement.

• Code of expectations for health entities’ engagement with consumers and whānau
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  Consumer and whānau engagement remains an important part of improving health services in New Zealand. Health entities should engage with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.

• Links to consumer engagement centres
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• Māori hub
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  This content provides various forms of consumer, whānau and community-focused health information, knowledge and resources with a te ao Māori perspective for all users of the health system.

• Pacific hub
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  This content provides various forms of consumer, whānau and community-focused health information, knowledge and resources with different Pacific perspectives for all users of the health system.

• Aotearoa Patient Safety Day 2020
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• Sepsis
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  Sepsis is a life-threatening medical emergency caused by the body's response to infection. These resources support earlier recognition, timely treatment and recovery, helping improve outcomes for patients and whānau across New Zealand.

• About our patient experience surveys
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• Past Quality & Safety Marker national results
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  See results from Quality & Safety Markers from previous quarters