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Guide to improving the use of antibiotics in the management of urinary tract infections in aged residential care
Guide to improving the use of antibiotics in the management of urinary tract infections in aged residential care
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SSI orthopaedic monitoring tool - variable life-adjusted display (VLAD) report
The orthopaedic monitoring tool (VLAD report) is a tool to track orthopaedic surgical site infections (SSI) in your DHB. It is updated quarterly.
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Consumer and whānau engagement case studies
These case studies are examples of how health organisations and community groups are putting the Code of expectations into practice to strengthen consumer engagement.
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Raising the bar on the national patient experience survey: phase one
Raising the Bar on the National Patient Experience Survey responds to the adult national inpatient experience survey results by investigating the lower scoring areas of the survey and recommending interventions to improve these results.
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Code of expectations for health entities’ engagement with consumers and whānau
Consumer and whānau engagement remains an important part of improving health services in New Zealand. Health entities should engage with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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Petala's story: The importance of meeting cultural needs for Pacific Island families
Petala was anxious when she found out she was pregnant. She wanted a Pacific Island midwife as she says coming from a Samoan family she thrives on community. Petala talks about the need for education around pregnancy and sex in the Pacific community.
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The importance of consumers in Whakakotahi: primary care quality improvement (HUCHS consumers)
Consumers involved in Hutt Union & Community Health Services’ Whakakotahi quality improvement project talk about their experience and the Toiora exercise programme they developed.
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Olivia and Karen: The importance of midwives
When Olivia and Karen found a midwife who specialised in supporting rainbow families they said, ‘Sign us up’. The two mothers share the importance of inclusive language and of both parents being included in the whole pregnancy and birth experience.
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Looking after Māori in hospital
This video, part of a series, is of Māori whānau telling their stories about engaging with health care services.
- Links to consumer engagement centres