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Capturing the voice and themes from the aged residential care workshops
This presentation captures the voice and themes from the Commission-hosted aged residential care engagement workshops, held in 2018.
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Consumer and whānau engagement quality and safety marker
A framework to measure what successful consumer, whānau and community engagement looks like and how it improves the quality and safety of services.
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Surgical Safety Checklist (Australia & New Zealand)
This checklist has been adapted from the World Health Organization Surgical Safety Checklist by the Royal Australasian College of Surgeons.
- News and events
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Leadership and capability
Our quality improvement science education and training courses provide skills to address local improvement challenges, and build our ability to draw on what is available nationally.
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Survey information and methodology
This page contains information about our patient experience surveys, including their development, methodology and review.
- Consumer and whānau participation
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Methodology and definitions for Perinatal and Maternal Mortality Review Committee reporting
This document provides methodology and definitions for Perinatal and Maternal Mortality Review Committee reporting.
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Quality and Safety Markers
Quality and Safety Markers (QSMs) show whether key safety actions are being taken in health care and how they affect patient harm. They help us track processes and outcomes to understand good practice and where improvement is needed.
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Policy for consumer and whānau engagement, fees and reimbursement
Policy for paying consumers who are involved with Health Quality & Safety Commission work.