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Strengthening Consumer and Whānau Engagement in health
This free webinar offers a practical introduction to consumer and whānau engagement, what it is, why it matters for our health system, who it applies to, and how it can be implemented effectively.
- Tools and guidance
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Variation and improving services: analysing and interpreting variation
The Health Quality & Safety Commission’s Atlas of Healthcare Variation (the Atlas) is a starting point for analysing variation in a local area, and for developing service improvement activities to address variation.
- Responsive and reactive behaviour (Frailty care guides 2023)
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New Zealand Health and Disability System Safety Strategy
Improving the quality and safety of care.
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Principles for engaging consumers and whānau in mental health and addiction adverse event reviews
This information is provided for mental health and addiction (MHA) services. It is intended to guide adverse event review facilitators on the principles of engaging with consumers and their whānau affected by an adverse event and to complement...
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Adult hospital patient experience surveys (inpatient and outpatient)
Our national adult hospital patient experience surveys collect and measure patient feedback on health care for quality improvement.
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Patient deterioration and recognition and response systems: factsheets for hospital executives and senior clinicians
These factsheets describe the patient deterioration recognition and response systems. There is a factsheet for senior clinicians and another for hospital executives.
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New Zealand Health and Disability System Safety Strategy
Improving the quality and safety of care.
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Health quality and safety news: Issue #43
Read our February newsletter.