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Adult primary care patient experience survey: videos for in-clinic waiting room
General practices taking part in the patient experience survey can now show a video in their clinic waiting room that talks about what the survey is and encourages patients to participate.
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Hand Hygiene New Zealand patient participation guidelines 2013
The patient participation guidelines are designed to assist district health board (DHB) hand hygiene coordinators to develop and implement a hand hygiene patient participation programme as one component of their overall multi-modal programme
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Aotearoa Patient Safety Day
Aotearoa Patient Safety Day, celebrated each November, is a commitment to consumers, whānau and healthcare workers that our health services strive to provide the best and safest care possible, every time.
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Adult primary care patient experience survey — summary report for practices
This document is an anonymised version of a report provided to general practices summarising their adult primary care patient experience survey results.
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Open4Results – December 2017
The Health Quality & Safety Commission has released the latest update of its Open4Results report.
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From PES to PDSA – Workbook: Using adult primary care patient experience survey data for quality improvement
From PES to PDSA – Workbook: Using adult primary care patient experience survey data for quality improvement.
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Infographic about people living in aged residential care (interRAI 2018/19)
This infographic presents information from the interRAI 2018/19 annual report.
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Hand Hygiene New Zealand education toolkit
The Hand Hygiene New Zealand education toolkit has been developed to provide district health board hand hygiene coordinators, champions and others, with a range of ideas and activities for delivering hand hygiene education to health care workers.
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2024/25 Health and disability sector harm (adverse) events infographic
An annual infographic summary of harm (adverse) events reported across New Zealand's health sector in 2024/25. Highlighting most frequent sources of harm by various health services and ethnicity and opportunities for system learning and improvement.
- Home and Community Support Services experience survey: National results 2025