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National survey supports quality improvement for home and community support services
The Home and Community Support Services (HCSS) experience survey results give important insights into what is working well and where improvements can be made
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New Zealand home and community support services experience survey questionnaire
This document is a copy of the home and community support services experience survey questionnaire.
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Surgical checklist video: sign out
This video outlines step three of the World Health Organization's surgical safety checklist – sign out.
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Variation and improving services: case studies and key questions
The Health Quality & Safety Commission’s Atlas of Healthcare Variation (the Atlas) is a starting point for analysing variation in a local area, and for developing service improvement activities to address variation.
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Home and community support services experience survey: Methodology and procedures
This document sets out the methodology and procedures for the home and community support services experience survey.
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Residential Disability Support Services Severity Assessment Code (SAC) examples 2025
This list is for guidance only. All events should be rated on actual outcome for the consumer.
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New Zealand home and community support services experience survey data dictionary
This data dictionary is for the home and community support experience survey.
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'You said, we did' posters for patient experience and HCSS surveys
This poster can be filled out and used to let people know the changes your service is incorporating as a result of feedback collected by the home and community support services experience survey.
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Describing the quality of New Zealand's health and disability services
Health Quality and Safety Indicator report 'Describing the quality of New Zealand's health and disability services'.
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Well Child/Tamariki Ora Atlas
The Well Child/Tamariki Ora Atlas is an online tool that gives clinicians, patients and providers a clear overview of how early childhood health services work for children and their families.