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Learning from harm programme restorative responses workbook
This workbook is an introduction to restorative responses in the context of adverse events. A restorative response is a relational approach that is guided by a need to address harm, meet needs, restore trust, prevent repetition and promote repair.
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Quality improvement toolkit using falls prevention as a topic of interest
The Health Quality & Safety Commission developed a quality improvement toolkit in 2016 as part of its focus on reducing harm from falls.
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Residential Disability Support Services Severity Assessment Code (SAC) examples 2025
This list is for guidance only. All events should be rated on actual outcome for the consumer.
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Maternal morbidity review toolkit: Local review process map (A3)
The local review process map is part of the maternal morbidity review toolkit for maternity services.
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Resilient health care
Resilient health care is defined as the capacity to adapt to challenges and changes at different system levels, to maintain high-quality care.
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Healthcare-associated infection Severity Assessment Code (SAC) examples 2024-25
This list is for guidance only. All events should be rated on actual outcome for the consumer.
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Maternal morbidity review toolkit: Example of a trigger list
The example of a trigger list is part of the maternal morbidity review toolkit for maternity services.
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Guide to recording blood pressure in acutely unwell children
This guide covers the common questions raised by paediatric teams during the national rollout of the Aotearoa New Zealand paediatric early warning system about the routine measurement of blood pressure in acutely unwell children.
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Te Whatu Ora - Nelson Marlborough case study: Trauma at the top of the South
The transition from hospital to home can be challenging for patients who have experienced major trauma. The team at Te Whatu Ora – Nelson Marlborough identified that discharge information is often complex and confusing for patients.
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Safe Surgery NZ programme evaluation – final report
The evaluation examines whether Safe Surgery NZ has realised its intended benefits, provided value-for-money and how the programme aligns with the Commission’s strategic priorities.