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Video: Ron Paterson shares personal experience of great hospital care
Ron Paterson is a former Health and Disability Commissioner. Ron and his family had an experience of great care when Ron's father, Ian, was taken to Middlemore Hospital after a major heart attack.
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Busting myths about patient, family and whānau escalation
There are many myths surrounding patient, family and whānau escalation of care. This factsheet outlines the common myths and explains where you can find further information about them.
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Helen McKernan discusses mother's hospital treatment
Helen McKernan talks about her mother’s death, following a hospital medication error. Helen's mother was given the wrong medication for four days because of a chart mix up and inadequate checking.
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Frequently asked questions about surgical site infections
These frequently asked questions about surgical site infections were written by the Centre for Disease Control (CDC) and answer questions such as 'What is an SSI?' and 'Can SSIs be treated?'.
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Patient deterioration preparation and implementation guide
This is a guide to preparing and implementing a recognition and response system, for recognising and responding to patient deterioration.
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Kōrero mai site case studies (July 2017–November 2020)
Between July 2017 and June 2018, we worked with Ko Awatea’s Dr Lynne Maher and the four Kōrero mai lead sites to co-design patient, family and whānau escalation of care processes.
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Surgical briefing case studies
Start-of-list briefings improve teamwork, camaraderie and efficiency. These case studies from Counties Manukau Health outline how making start-of-list briefings a standard part of the surgical list, was an easy choice.
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Pressure injury prevention
Pressure injuries are a major cause of preventable harm for patients using health care services. Pressure injuries impact the New Zealand health system by increasing patients’ length of stay, ACC treatment injury claims and care costs.
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Some medicines for epilepsy, mental health, and pain can harm your unborn baby
A booklet and a flyer from ACC with information for people who could get pregnant, and their families and whānau, understand the risks and benefits of taking anti-seizure medicines for epilepsy, mental health and pain.
- Issue #40 | news from Te Tāhū Hauora Health Quality and Safety Commission