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Guide to doing a learning review
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Code of expectations for health entities’ engagement with consumers and whānau
The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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Video: Ron Paterson shares personal experience of great hospital care
Ron Paterson is a former Health and Disability Commissioner. Ron and his family had an experience of great care when Ron's father, Ian, was taken to Middlemore Hospital after a major heart attack.
- Policy implementation assessment tool
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New Zealand adult hospital inpatient experience survey questionnaire
This document is a copy of the online adult hospital inpatient experience survey questionnaire.
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Anti-staphylococcal bundle to reduce surgical site infections in orthopaedic and cardiac surgery
Feedback summary of discussion paper and next steps
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SSI webinar 1: Case for change
Presentations from the first SSI webinar - the case for change.
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Speaking up for patient safety
This video talks about the importance of speaking up for patient safety – being vocal is necessary because many times, patients can't speak for themselves.
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Statement of Intent 2023-27 (updated)
The Statement of Intent for Te Tāhū Hauora Health Quality & Safety Commission for the 2023–27 period. (updated October 2024)
- National patient experience survey: Results for patients treated in February 2019