Displaying 11 - 20 of 852 results for "WHAT IS HCSA IN RESTHOME"
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Adult primary care patient experience survey: videos for in-clinic waiting room
General practices taking part in the patient experience survey can now show a video in their clinic waiting room that talks about what the survey is and encourages patients to participate.
- Topic 6 – After a fall: what should happen?
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One is too many: Viewing infection data from the patient's perspective
This video from IHI tells the story of Rosie Bartel, who contracted a surgical site infection which had a serious impact on her health and her future.
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Using health care services in the community
Knowing what is available to you in the community and what to expect may help you to get the best from your care.
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Co-design explained in 30 seconds with Susanne Cummings from Vaka Tautua
Susanne Cummings is a senior peer support worker at Vaka Tautua. She explains what co-design is in 30 seconds.
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'You said, we did' posters for patient experience and HCSS surveys
This poster can be filled out and used to let people know the changes your service is incorporating as a result of feedback collected by the home and community support services experience survey.
- Topic 2 – Which older person is at risk of falling? Ask, assess and act
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Consumer voice: What does equity mean to you and your community
Members of the consumer health forum Aotearoa describe what equity means to them in their own words.
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Patient, family and whānau escalation: Kōrero mai projects – what we know so far
Case study from the three test sites exploring the complexity of communication relating to escalation.
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Adult hospital patient experience survey: What have we learned from 5 years’ results?
This report sets out major themes from the results of the adult hospital patient experience survey since its inception in 2014. It covers how responses have changed over that time, and the variation in responses between different groups.