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- Policy implementation assessment tool
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Topic 1 supplement: Patient story staff perspective
Use this patient story as a supplement to Topic 1.
- Healing, learning and improving from harm: National adverse events policy 2023
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From PES to PDSA – Workbook: Using adult hospital inpatient experience survey data for quality improvement
This workbook is designed to help you use data from the Aotearoa New Zealand adult hospital inpatient experience survey to conduct quality improvement initiatives and track the progress of these initiatives.
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Partnering to Heal
Partnering to Heal, from the U.S. Department of Health & Human Services, is a computer-based, video-simulation training program on infection control practices for clinicians, health professional students, and patient advocates.
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Code of expectations for health entities’ engagement with consumers and whānau
The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
- Surgical procedures
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New international measure for patients suffering serious trauma injuries
New Zealand has played a part in the development of the first globally accepted health outcomes measures for patients suffering serious trauma injuries.
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2024/25 Health and disability sector harm (adverse) events infographic
An annual infographic summary of harm (adverse) events reported across New Zealand's health sector in 2024/25. Highlighting most frequent sources of harm by various health services and ethnicity and opportunities for system learning and improvement.
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Our voices
A collection of consumer and whānau stories, in their own words.