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How to engage with consumers and whānau following an adverse event
Engaging consumers and whānau in reviews of harm can help to make health care safer.
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Ngā Rāhui Hau Kura (Suicide Mortality Review Committee Feasibility Study 2014–15)
In September 2013, the Ministry of Health contracted the Health Quality & Safety Commission to trial suicide mortality review, an action contained in the New Zealand Suicide Prevention Action Plan 2013–16.
- Aotearoa Patient Safety Day 2023 video: Elevate the voice of consumers and whānau
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Video: Ron Paterson shares personal experience of great hospital care
Ron Paterson is a former Health and Disability Commissioner. Ron and his family had an experience of great care when Ron's father, Ian, was taken to Middlemore Hospital after a major heart attack.
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Example policy: Adult vital sign and early warning score measurement, recording and escalation
This policy 'adult vital sign and early warning score measurement, recording and escalation', is provided as an example only and will need to be adapted to reflect expectations for local practice and processes.
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Zero seclusion case studies: How DHBs are successfully reducing the use of seclusion
This document features the experiences of six health professionals who have successfully reduced the use of seclusion in their district health board's mental health and addiction services.
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Hand Hygiene information for children
Information from organisations including the Ministry of Health, on hand hygiene practices for staff and children in schools.
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Ordering hospital and primary care patient experience survey resources
Copies of our hospital and primary care patient experience survey flyers and posters can be ordered for your practice or health care facility free of charge. Fill in the form on this page and we will send out your requested quantities.
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The deteriorating adult patient: Current practice and emerging themes
This paper provides a ‘snapshot’ of current practice in the recognition and management of the deteriorating adult inpatient in New Zealand. It also includes health sector views on emerging themes from international literature.
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Summary of Perinatal and Maternal Mortality Review Committee (PMMRC) reports
Mortality data reports for the Perinatal and Maternal Mortality Review Committee.