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- About national mortality review
- Enduring power of attorney (EPoA) (Frailty care guides 2023)
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Co-designing with consumers, whānau and communities
This page has information, resources and practical advice about engagement and co-design to support implementation of the code of expectations for health entities' engagement with consumers and whānau.
- Patient stories
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Consumer and whānau engagement case studies
These case studies are examples of how health organisations and community groups are putting the Code of expectations into practice to strengthen consumer engagement.
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Measuring culturally safe care through the patient experience surveys
Two documents describing the process followed by the Commission to identify key concepts and develop questions to measure patient experience of culturally safe care in the New Zealand patient experience surveys.
- COVID-19 care in the community system learning opportunities
- Webinar recording: Launch of the 2023 Frailty care guides
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Whānau Māori experiences of major trauma care and rehabilitation
Download the full report, executive summary, two resources for clinicians (‘Whakawhanaungatanga with whānau Māori who experience trauma events’ (PDF) and ‘Supporting whānau Māori who experience trauma events’ (MS Word)) or read a brief summary.
- Aged residential care (ARC) Medication Chart