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Pānui/information for whānau/families about post-mortem examination
This pānui is for whānau, families, parents, kaitiaki and caregivers who are trying to decide whether or not to consent to a post-mortem to be undertaken on their baby who has died during the perinatal period.
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Improving equity through partnership and collaboration
This page has information, resources and practical advice on improving equity through partnership and collaboration to support implementation of the code of expectations for health entities' engagement with consumers and whānau.
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The Global Trigger Tool: A review of the evidence
This report reviews the literature associated with the development and use of trigger tools to determine rates of harm in health care settings, with particular attention on the Institute of Healthcare Improvement's Global Trigger Tool.
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Aotearoa Patient Safety Day 2022
Te Rā Haumaru Tūroro o Aotearoa | Aotearoa Patient Safety Day 2022 was observed on 17 November.
- Further reading, articles and resources of interest
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E-learning module: Human Factors | Ngā Āhua Tangata
The e-learning module, Human Factors | Ngā Āhua Tangata in health care includes seven videos and is available free to all in health care professionals via the LearnOnline platform.
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An ongoing duty to care: Responding to survivors of family violence homicide
This eighth report builds on the Family Violence Death Review Committee’s seventh report, which challenged us all, as a society, to reflect on and keep questioning how we demonstrate our care for one another.
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From PES to PDSA – Workbook: Using adult hospital inpatient experience survey data for quality improvement
This workbook is designed to help you use data from the Aotearoa New Zealand adult hospital inpatient experience survey to conduct quality improvement initiatives and track the progress of these initiatives.
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Patient experience survey questions – December 2013
The initial set of 40 questions has been cognitively tested by patients from four district health boards (DHBs) to validate them for New Zealand use, and revised down to 20 questions.
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Healing, learning and improving from harm
To improve consumer and health care worker safety by supporting health and disability service providers to report, heal, learn and improve after the harm has occurred.