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Section 2.1: Guidance and support for co-designing with consumers, whānau and communities
On 25 August 2022, the code of expectations for health entities’ engagement with consumers and whānau was officially launched at Parliament. In this first of a six-part series, we look at one aspect of the code in more detail and offer some tips on
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Consumer network terms of reference
Terms of reference for the Te Tāhū Hauora Health Quality & Safety Commission's partners in care consumer network.
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Video: Communicating with Māori in a health setting
Lana Bartlett describes her family's experiences communicating with health care staff during her father's stay in hospital.
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Finding your survey results
This brochure explains how to find your survey results for the Adult primary care patient experience survey
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Adult hospital patient experience surveys (inpatient and outpatient)
Our national adult hospital patient experience surveys collect and measure patient feedback on health care for quality improvement.
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Results of the all-of-Commission consumer forum survey
The Health Quality & Safety Commission’s Partners in Care team held an all-of-Commission consumer forum in May 2019.
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Looking after Māori in hospital
This video, part of a series, is of Māori whānau telling their stories about engaging with health care services.
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Sepsis training and education resources
Resources to help health care staff build the knowledge, skills and confidence needed to recognise and respond to sepsis.
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Participate in DEWS
We invite aged residential care facilities to register their interest to implement the Deterioration Early Warning System (DEWS).
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Primary care patient experience survey: Foundation standard / Cornerstone accreditation
A summary of the foundation standard / Cornerstone accreditation for general practices participating in the primary care patient experience survey.