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Pacific models for engagement
The resources represent ‘bread and butter’ models that can enhance your understanding and practice. They are intended to be used with a wayfarer to guide you through their application.
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Matthew Ames’ sepsis survival story
Matthew Ames was 39 years old when he suffered a life-threatening reaction to what started as a sore throat. The father of four developed sepsis, leading to the loss of all of his limbs. This is the story of his illness and recovery.
- Board meeting minutes
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Learning from harm education
The Learning from harm education programme educates participants how to review health care harm, understand work that supports healing and create quality improvement actions to reduce the risk of harm.
- Making a complaint
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Te Kāhui Piringa meeting minutes
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Guide to doing a learning review
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Learning from adverse events annual reports
Annual national summaries of adverse events reported to the Health Quality & Safety Commission Te Tāhū Hauora.
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Three steps to meeting health literacy needs
Our guide for health care professionals provides a process for you to follow with every person in every health care discussion.
- Learning from harms terms of reference template