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• Paediatric early warning system (PEWS) tools and guidance
  Resource | Published: 22 Feb 2024

  The national paediatric early warning system (PEWS) helps clinicians identify hospitalised tamariki with the potential to become more unwell, so they can respond quickly.

  Patient deterioration
• Improving health outcomes: Pacific consumer group’s talanoa on Bula Sautu
  Resource | Published: 1 Jul 2022

  This document is a thematic analysis of feedback on the Health Quality & Safety Commission’s report, Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19.

  Health Quality Intelligence
• Final report: Review of the national mortality review function
  Resource | Published: 18 Oct 2022

  In September 2021, Francis Health was commissioned by the Health Quality & Safety Commission to undertake an independent review that looked at the ‘first principles’ of mortality review as a function.

  Mortality Review
• Information flyers for home and community support services experience survey
  Resource | Published: 11 Apr 2025

  These information flyers can be given to people receiving home and community support services to promote and raise awareness about the survey. They are available in a range of languages.

  Patient experience
• Consumer and whānau participation
  General page
• Cultural considerations when caring for kaumātua
  General page

  The cultural considerations video series is for health professionals caring for kaumātua.

• Pono consumer story: Haki Davis
  Resource | Published: 17 Nov 2021

  Haki Davis shares his experience of seclusion in Aotearoa New Zealand as part of the Health Quality & Safety Commission's Pono consumer stories project.

• Pono consumer story: Jenny Fenwick
  Resource | Published: 26 May 2023

  Jenny Fenwick shares her experience of seclusion in Aotearoa New Zealand as part of the Health Quality & Safety Commission's Pono consumer stories project.

  Consumer
• Hand Hygiene New Zealand Implementation Guidelines 2013
  Resource | Published: 19 Nov 2021

  This document provides a practical guide to implementing the Hand Hygiene New Zealand programme within DHBs in New Zealand.

  Infection prevention and control Hand hygiene
• Mental health and addiction quality improvement programme evaluation 2023
  Resource | Published: 8 Feb 2024

  An evaluation of the mental health and addiction quality improvement programme, undertaken by social research company Litmus in late 2023.