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Adult primary care patient experience survey
Our national adult primary care patient experience survey collects and measures patient feedback on health care for quality improvement. The patient experience survey programme is one of the largest public survey programmes in Aotearoa New Zealand.
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Vital sign charts and early warning systems: A scoping literature review
Adapt Research, on behalf of Te Tāhū Hauora Health Quality & Safety Commission has undertaken a scoping review of recent literature in 2024 to ensure the national adult and maternity vital signs charts remain aligned to best practice.
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A window on quality 2021: COVID-19 and impacts on our broader health system – Part 1
This year’s A window on quality explores the secondary impacts of our response on selected aspects of the functioning of our health system so we can learn from that experience and shape resilient system responses in the future.
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A window on the quality of Aotearoa New Zealand's health care 2019 – a view on Māori health equity
In our ongoing Window series, this report focuses on Māori health equity, but also draws on thinking and ideas from both the broader fields of health equity and Māori health advancement throughout.
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Home and community support services experience survey
The national home and community support services experience survey collects and measures feedback about people’s experiences of their home and community support services for quality improvement.
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Mental health and addiction severity assessment code (SAC) examples 2024
Mental health and addiction Severity Assessment Code (SAC) examples for adverse event reporting.
- Pain (Frailty care guides 2023)
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Ngā Rāhui Hau Kura (Suicide Mortality Review Committee Feasibility Study 2014–15)
In September 2013, the Ministry of Health contracted the Health Quality & Safety Commission to trial suicide mortality review, an action contained in the New Zealand Suicide Prevention Action Plan 2013–16.
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Quality and Safety Markers
Quality and Safety Markers (QSMs) show whether key safety actions are being taken in health care and how they affect patient harm. They help us track processes and outcomes to understand good practice and where improvement is needed.
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Aotearoa Patient Safety Day 2025
Aotearoa Patient Safety Day is a commitment to consumers and healthcare workers that our health services strive to provide the best and safest care possible, every time. This year we will be marking the day on Monday, 17 November.