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Learning from harm education
The Learning from harm education programme educates participants how to review health care harm, understand work that supports healing and create quality improvement actions to reduce the risk of harm.
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Well Child/Tamariki Ora Atlas
The Well Child/Tamariki Ora Atlas is an online tool that gives clinicians, patients and providers a clear overview of how early childhood health services work for children and their families.
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Frailty care guides (2023 edition)
As New Zealands’s aged population increases, the recognition and treatment of frailty has become crucial to all health care environments. Frailty is a recognised clinical syndrome that requires specialised assessment and interventions.
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System safety
The way we think about safety in the health sector has changed over recent years. We are increasingly recognising the health care system is a complex system that constantly adapts to change.
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Matthew Ames’ sepsis survival story
Matthew Ames was 39 years old when he suffered a life-threatening reaction to what started as a sore throat. The father of four developed sepsis, leading to the loss of all of his limbs. This is the story of his illness and recovery.
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Home and community support services experience survey: Privacy impact assessment report
This report addresses the impact that the survey may have on individual privacy, and outlines steps taken to assess and minimise potential areas of risk along with compliance with the information privacy principles.
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Tip sheet: preparing elevator pitches
An elevator pitch is a short narrative about your project that can be used in a couple of different ways: to engage people to contribute to the improvement project and as a tool for socialising and promoting work through face-to-face interactions...
- Health service access
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Patient deterioration programme charter: Recognising and responding together
This document sets out work by the Health Quality & Safety Commission on the patient deterioration programme. It identifies what our programme aims to achieve over five years and how it will do this. It will be supported by annual programme plans.
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Actively listening for patient safety
This video talks about the importance of actively listening for patient safety – ensuring all viewpoints are heard and that mistakes are avoided.