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- Falls (Frailty care guides 2023)
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Kōrero mai site case studies (July 2017–November 2020)
Between July 2017 and June 2018, we worked with Ko Awatea’s Dr Lynne Maher and the four Kōrero mai lead sites to co-design patient, family and whānau escalation of care processes.
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Paul & Rachel's story: healthcare associated infection effect on family
Watch the Hand Hygiene NZ patient story, in which Paul and Rachel share their experience of the impact that a healthcare associated infection can have on both the patient and their family.
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Patient experience surveys: flyer/poster for patients
These documents can be used as a flyer or poster for patients to promote the patient experience survey in hospitals, PHOs and general practices. They are available in a range of languages.
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Trauma programme project plan: Major trauma rehabilitation
This project plan explains key aspects of the trauma rehabilitation project, such as the aim, rationale, objectives, scope and approach. It outlines the associated resources and timeframe estimates and the key deliverables.
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Alwena & Jim's story: Improving communication around cancer diagnosis
Alwena was diagnosed with stage 4 peritoneal cancer. In this video, her husband Jim (a health care professional) shares the story of Alwena's diagnosis and their whānau's experience within the health system.
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Vicki Culling discusses the Perinatal and Maternal Mortality Review Committee
Vicki Culling from the Perinatal and Maternal Mortality Review Committee (PMMRC) discusses the loss of her first baby from a still birth, and her involvement as a consumer representative on the PMMRC.
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Rasik’s story
Rasik is the main carer for his sister. He shares the story of supporting her through a first hospital admission for surgery, and through many subsequent admissions over the following five years.
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Home and community support services experience survey: National results 2024
This report presents national findings from the 2024 Home and community support services experience survey. The survey aim is to better understand how home and community support services are working for people and how they can be improved.
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National hand hygiene compliance report 1 March–30 June 2020
National hand hygiene compliance report for the period of 1 March to 30 June 2020.