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The importance of consumers in Whakakotahi: primary care quality improvement (HUCHS consumers)
Consumers involved in Hutt Union & Community Health Services’ Whakakotahi quality improvement project talk about their experience and the Toiora exercise programme they developed.
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Ordering hospital and primary care patient experience survey resources
Copies of our hospital and primary care patient experience survey flyers and posters can be ordered for your practice or health care facility free of charge. Fill in the form on this page and we will send out your requested quantities.
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Ngā Rāhui Hau Kura (Suicide Mortality Review Committee Feasibility Study 2014–15)
In September 2013, the Ministry of Health contracted the Health Quality & Safety Commission to trial suicide mortality review, an action contained in the New Zealand Suicide Prevention Action Plan 2013–16.
- Surgical briefing toolkit 2019
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Supporting the Māori workforce of tomorrow
Our internship programme builds data talent through public‑sector experience in ethical data work. This summer's interns have focused on improving Māori visibility in health quality measures and deepening understanding of SUDI risks.
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Hand Hygiene information for children
Information from organisations including the Ministry of Health, on hand hygiene practices for staff and children in schools.
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Alwena & Jim's story: Improving communication around cancer diagnosis
Alwena was diagnosed with stage 4 peritoneal cancer. In this video, her husband Jim (a health care professional) shares the story of Alwena's diagnosis and their whānau's experience within the health system.
- National patient experience survey: Results for patients treated in February 2019
- Assisted dying (Frailty care guides 2023)
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Hand Hygiene: A review of literature and programmes
This document describes the findings of a literature review conducted as part of a wider review of the Health Quality & Safety Commission’s Hand Hygiene New Zealand (HHNZ) programme.