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- Nutrition and hydration (Frailty care guides 2023)
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Creating a driver diagram
This video provided by the IHI, helps us to understand how we use the driver diagram concept as a tool to describe the system within which we undertake quality improvement activity.
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Primary care patient experience survey: Foundation standard / Cornerstone accreditation
A summary of the foundation standard / Cornerstone accreditation for general practices participating in the primary care patient experience survey.
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Information flyers for home and community support services experience survey
These information flyers can be given to people receiving home and community support services to promote and raise awareness about the survey. They are available in a range of languages.
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Ngā Taero a Kupe: Whānau Māori experiences of in-hospital adverse events
A report based on the information gathered during a research project of whānau Māori experiences of in-hospital adverse events.
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Understanding deaths by suicide in the Asian population of Aotearoa New Zealand
This report focuses on the impact of suicide on the Asian population of Aotearoa New Zealand. In reviewing death by suicide affecting Asian people, the Suicide Mortality Review Committee aims to reinforce previous work
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The importance of consumers in Whakakotahi: primary care quality improvement (HUCHS consumers)
Consumers involved in Hutt Union & Community Health Services’ Whakakotahi quality improvement project talk about their experience and the Toiora exercise programme they developed.
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Fourth annual update on increasing transparency in Aotearoa New Zealand health care
This is the fourth annual update as required by the Ombudsman from the Ministry of Health and the Health Quality & Safety Commission (the Commission) on the sector’s progress towards increasing transparency of health data in New Zealand by June 2021.
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Consumers share why they got involved in the consumer health forum Aotearoa
A forum for consumers and whānau to have a voice at every level of the health system.
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Co-design explained in 30 seconds with Susanne Cummings from Vaka Tautua
Susanne Cummings is a senior peer support worker at Vaka Tautua. She explains what co-design is in 30 seconds.