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Using lived experience to improve health services
This page has information, resources and practical advice about using lived experience to improve health services, to support implementation of the code of expectations for health entities' engagement with consumers and whānau.
- National patient experience survey: Results for patients treated in August 2016
- National patient experience survey: Results for patients treated in February 2016
- National patient experience survey: Results for patients treated in February 2015
- National patient experience survey: Results for patients treated in August 2017
- National patient experience survey: Results for patients treated in May 2017
- National patient experience survey: Results for patients treated in May 2016
- National patient experience survey: Results for patients treated in February 2017
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Highlights in 2024/25
Some of the work highlighted in our Annual report
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Ngā whānau Māori wheako ki te tauwhiro pāmamae me te whakaoranga | Whānau Māori experiences of major trauma care and rehabilitation
Download the full report, executive summary, two resources for clinicians (‘Whakawhanaungatanga with whānau Māori who experience trauma events’ (PDF) and ‘Supporting whānau Māori who experience trauma events’ (MS Word)) or read a brief summary.