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Partners in Care
Our programme’s aim is to ensure consumer and whānau engagement in the planning, delivery and monitoring of health services and therefore a higher quality and safer health system.
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Welcome to my home
The Health Quality & Safety Commission’s aged residential care (ARC) programme is pleased to share a collection of personal stories about what’s important to people and their families/whānau when entering ARC in Aotearoa New Zealand.
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Patient story: Matthew Gunter
Matthew was 16 years old when he developed appendicitis. His mum, Heather, took him to the local emergency department and he had surgery that night to remove his appendix.
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Webinar: Deterioration Early Warning System (DEWS) for aged residential care
In May Te Tāhū Hauora Health Quality & Safety Commission held a webinar to introduce: Deterioration Early Warning System (DEWS) – a feasibility study in aged residential care.
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Deterioration Early Warning System (DEWS) recommended for use in aged residential care
A feasibility study supports the use of a new early warning system to help staff working in aged residential care (ARC) recognise when a resident may be getting acutely unwell and respond early.
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Home and community support services experience survey: National results 2024
This report presents national findings from the 2024 Home and community support services experience survey. The survey aim is to better understand how home and community support services are working for people and how they can be improved.
- Deterioration Early Warning System (DEWS) – a feasibility study in aged residential care
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Pānui/information for whānau/families about post-mortem examination
This pānui is for whānau, families, parents, kaitiaki and caregivers who are trying to decide whether or not to consent to a post-mortem to be undertaken on their baby who has died during the perinatal period.
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Surgical Site Infection Improvement Programme frequently asked questions
The Surgical Site Infection Improvement Programme's frequently asked questions covers general programme queries, questions about data collection, and technical queries. The page is updated on a regular basis to incorporate new questions.
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Welcome to Ō Mātou Reo: Our Voices 2025
All the information you need to enjoy the day.