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Improving equity through partnership and collaboration
This page has information, resources and practical advice on improving equity through partnership and collaboration to support implementation of the code of expectations for health entities' engagement with consumers and whānau.
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Consumer network terms of reference
Terms of reference for the Te Tāhū Hauora Health Quality & Safety Commission's partners in care consumer network.
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Video: Communicating with Māori in a health setting
Lana Bartlett describes her family's experiences communicating with health care staff during her father's stay in hospital.
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Aotearoa Patient Safety Day 2025
Aotearoa Patient Safety Day is a commitment to consumers and healthcare workers that our health services strive to provide the best and safest care possible, every time. This year we will be marking the day on Monday, 17 November.
- System accountability
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New eLearning supporting safer use of anti-seizure medicines in pregnancy: balancing the risks and potential harm
A free new eLearning course supports midwives and other health professionals in the safe use of anti-seizure medicines for people who may become pregnant, helping reduce medicine-related harm and improve care across New Zealand.
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Severity assessment code (SAC) examples
Examples of the severity assessment codes for adverse event reporting are available below.
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Aotearoa New Zealand national point prevalence survey of healthcare-associated infections | Tiro whānui ā-motu mō te maimoa hauora – mate urutā
This report describes the approach to and findings of Aotearoa New Zealand’s first national point prevalence survey of healthcare-associated infections. This information will help us identify targets for quality improvement.
- Ethics guide
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Self-review report based on the Performance Improvement Framework | Pūrongorongo arotake whaiaro i whai i te Anga Whakapiki Whakaaturanga
In 2019, the Health Quality & Safety Commission completed a self-review, based on the State Services Commission’s Performance Improvement Framework (PIF).