Search for page Ko te ohorere
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Raising the bar on the national patient experience survey: phase one
Raising the Bar on the National Patient Experience Survey responds to the adult national inpatient experience survey results by investigating the lower scoring areas of the survey and recommending interventions to improve these results.
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Ngā Taero a Kupe: Whānau Māori experiences of in-hospital adverse events
A report based on the information gathered during a research project of whānau Māori experiences of in-hospital adverse events.
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Te Whatu Ora Te Toka Tumai Auckland case study: Improving the discharge pathway for people hospitalised with traumatic brain injury
A case study from Te Whatu Ora Te Toka Tumai Auckland, who improved the discharge pathway for people hospitalised with traumatic brain injury.
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The path of making things right
Trauma services, community rehabilitation and kaupapa Māori providers are taking part in a quality improvement project focused on strengthening post-acute rehabilitation and support for patients (tūroro) with major trauma.
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Maternity
The New Zealand maternity clinical indicators are the result of collaboration between the Ministry of Health and maternity stakeholders representing consumer, midwifery, obstetric, general practice, paediatric and anaesthetic perspectives.
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Patient, family and whānau escalation: Kōrero mai projects – what we know so far
Case study from the three test sites exploring the complexity of communication relating to escalation.
- Further reading, articles and resources of interest
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Alwena & Jim's story: Improving communication around cancer diagnosis
Alwena was diagnosed with stage 4 peritoneal cancer. In this video, her husband Jim (a health care professional) shares the story of Alwena's diagnosis and their whānau's experience within the health system.
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Top tips for a successful co-design project
Between July 2017 and June 2018, we worked with Ko Awatea’s Dr Lynne Maher and the four Kōrero mai lead sites to co-design patient, family and whānau escalation of care processes.
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