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Section 2.1: Guidance and support for co-designing with consumers, whānau and communities
On 25 August 2022, the code of expectations for health entities’ engagement with consumers and whānau was officially launched at Parliament. In this first of a six-part series, we look at one aspect of the code in more detail and offer some tips on
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Consumer and whānau engagement case studies
These case studies are examples of how health organisations and community groups are putting the Code of expectations into practice to strengthen consumer engagement.
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Report: Older Māori and aged residential care in Aotearoa | Ngā kaumātua me te mahi tauwhiro i Aotearoa
This report by Joanna Hikaka and Ngaire Kerse was commissioned by the Health Quality & Safety Commission as a ‘thought-piece on Māori and aged residential care (ARC)’.
- Learning review template
- Australian and New Zealand Hip Fracture Registry 2021 Annual Report
- ‘Team Tamariki’: Paediatric early warning system (PEWS) poster for whānau, tamariki and staff
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Webinar: Deterioration Early Warning System (DEWS) for aged residential care
In May Te Tāhū Hauora Health Quality & Safety Commission held a webinar to introduce: Deterioration Early Warning System (DEWS) – a feasibility study in aged residential care.
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Accessibility and resourcing for consumer, whānau and community engagement
This page has information, resources and practical advice about accessibility and resourcing for consumer, whānau and community engagement to support implementation of the code of expectations for health entities' engagement with consumers and whānau
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Safer use of anticoagulants: Marion and Graham's story
In this video Marion and her husband Graham talk about their experience after Marion was prescribed anticoagulants, when she was admitted to hospital for replacement of two values in her heart.
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'You said, we did' posters for patient experience and HCSS surveys
This poster can be filled out and used to let people know the changes your service is incorporating as a result of feedback collected by the home and community support services experience survey.