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New Zealand patient experience survey programme refresh 2019/20
This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.
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Tracey’s story: Living with Ehlers-Danlos syndrome
Tracey shares her experiences of living with Ehlers-Danlos syndrome, a group of disorders that affect connective tissue, and how it has impacted her life.
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Webinar: Men who use violence
The Family Violence Death Review Committee held a webinar in partnership with the New Zealand Family Violence Clearinghouse to present the findings of the FVRDC Sixth Report 'Men who use violence'.
- National hand hygiene compliance report: 1 July to 31 October 2021
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Community-acquired pressure injuries
Prevention, early recognition and timely care of pressure injuries for Māori kaumātua and Pacific elders within the community living at home.
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The deteriorating adult patient: Current practice and emerging themes
This paper provides a ‘snapshot’ of current practice in the recognition and management of the deteriorating adult inpatient in New Zealand. It also includes health sector views on emerging themes from international literature.
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Reducing opioid-related harm and building quality improvement capability in New Zealand: a national formative collaborative
This poster 'Reducing opioid-related harm and building quality improvement capability in New Zealand: a national formative collaborative' was presented at the IHI's 28th annual national forum on quality improvement in health care.
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ALERT: Prescribing by weight in children
This alert was developed in response to a request by the Health and Disability Commissioner following a case where the dose of medicine for a baby was calculated using a weight recorded as being kilograms when it was actually pounds and ounces.
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The Global Trigger Tool: A review of the evidence
This report reviews the literature associated with the development and use of trigger tools to determine rates of harm in health care settings, with particular attention on the Institute of Healthcare Improvement's Global Trigger Tool.
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Pain-relieving medicines for acute pain – information for patients
The Health Quality & Safety Commission, Choosing Wisely and the Australian and New Zealand College of Anaesthetists have developed an information leaflet to help patients, caregivers and whānau use opioid medicines safely, to manage non-cancer pain.