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- Consumer and whānau participation
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Co-designing with consumers, whānau and communities
This page has information, resources and practical advice about engagement and co-design to support implementation of the code of expectations for health entities' engagement with consumers and whānau.
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Final report: Review of the national mortality review function
In September 2021, Francis Health was commissioned by the Health Quality & Safety Commission to undertake an independent review that looked at the ‘first principles’ of mortality review as a function.
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Quality and Safety Markers
Quality and Safety Markers (QSMs) show whether key safety actions are being taken in health care and how they affect patient harm. They help us track processes and outcomes to understand good practice and where improvement is needed.
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Infection prevention and control (IPC) walk rounds: Toolkit and implementation guide
This resource is designed to help hospital staff plan and engage executive and senior leaders in IPC walk rounds, capture issues and suggestions, and develop and implement improvements.
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Methodology and definitions for Perinatal and Maternal Mortality Review Committee reporting
This document provides methodology and definitions for Perinatal and Maternal Mortality Review Committee reporting.
- Improving surgical teamwork and communication: A guide to preparing and implementing
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Learning from health care harm: System safety report
This system safety report combines harm data and insights from multiple agencies to identify recurring themes, system learning opportunities and priorities for reducing avoidable harm across New Zealand's health system.
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Participate in DEWS
We invite aged residential care facilities to register their interest to implement the Deterioration Early Warning System (DEWS).
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Policy for consumer and whānau engagement, fees and reimbursement
Policy for paying consumers who are involved with Health Quality & Safety Commission work.