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Fourth annual update on increasing transparency in Aotearoa New Zealand health care
This is the fourth annual update as required by the Ombudsman from the Ministry of Health and the Health Quality & Safety Commission (the Commission) on the sector’s progress towards increasing transparency of health data in New Zealand by June 2021.
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Video: Post-mortem for babies in Aotearoa NZ
Information for parents, family and whānau about post-mortem for babies in New Zealand.
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Using lived experience to improve health services
This page has information, resources and practical advice about using lived experience to improve health services, to support implementation of the code of expectations for health entities' engagement with consumers and whānau.
- Executive leadership team
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Face masks, vision, and risk of falls
An article from the British Medical Journal with useful tips for mitigating the risk of falls in older people, while wearing a face mask.
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Medicine reconciliation guidance tools and training materials
Medicine reconciliation guidance tools and training materials.
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Recognition and response system project charter template
This template forms part of the patient deterioration preparation and implementation guide, and will assist teams with the development of a project charter.
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Olivia and Karen: The importance of midwives
When Olivia and Karen found a midwife who specialised in supporting rainbow families they said, ‘Sign us up’. The two mothers share the importance of inclusive language and of both parents being included in the whole pregnancy and birth experience.
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Infographic: Recognition and response systems save lives
This infographic from the Health Quality & Safety Commission's patient deterioration programme provides information about recognition and response systems.
- Guidance for engagement with consumers and whānau