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Home and community support services experience survey: Privacy impact assessment report
This report addresses the impact that the survey may have on individual privacy, and outlines steps taken to assess and minimise potential areas of risk along with compliance with the information privacy principles.
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Code of expectations for health entities’ engagement with consumers and whānau
The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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Reducing and eliminating seclusion in mental health inpatient services
This document is an evidence review for the Health Quality & Safety Commission about reducing and eliminating seclusion in mental health inpatient services.
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Using survey data for quality improvement
Use patient experience survey data to improve care. Access tools and guides to support quality improvement and co-designed service changes.
- Te Kāhui Mahi Ngātahi | Consumer Advisory Group terms of reference
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Safe use of opioids data collection and reporting workbook (manual data capture)
Spreadsheet template for manual data capture, for the safe use of opioids data collection and reporting.
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Guide for developing a consumer experience framework (DHB quality and risk managers)
A guide to developing a framework for collecting information from consumers to improve the quality of health and disability services.
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What is the code of expectations and are we achieving what’s required?
Discover why partnering with consumers is essential for effective collaboration, as explained by Mary Schnackenberg, a disability advocate and consumer, in this insightful interview.
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Topic 8 supplement: Which medicines increase the risk and consequences of falls?
This is an A3 print version of the medicines table in Topic 8: Which medicines increase the risk, and consequences, of falls?
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Tip sheet: preparing elevator pitches
An elevator pitch is a short narrative about your project that can be used in a couple of different ways: to engage people to contribute to the improvement project and as a tool for socialising and promoting work through face-to-face interactions...