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Preventing falls in hospitals (summary, 7min 50sec)
This is a short summary version (7min 50 sec) of the video on preventing falls in hospitals.
- Patient stories
- New Zealand COVID-19 patient experience survey questionnaire
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Development of patient experience indicators for New Zealand
KPMG has developed a report on the development of patient experience indicators for New Zealand for the Commission.
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Quality and Safety Markers
Quality and Safety Markers (QSMs) show whether key safety actions are being taken in health care and how they affect patient harm. They help us track processes and outcomes to understand good practice and where improvement is needed.
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Strengthening Consumer and Whānau Engagement in health
This free webinar offers a practical introduction to consumer and whānau engagement, what it is, why it matters for our health system, who it applies to, and how it can be implemented effectively.
- Equity Explorer
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Webinar: Moving the goal posts – modifying the New Zealand early warning score
The Health Quality & Safety Commission held a webinar on 27 July 2018 about modifications to the New Zealand early warning score (NZEWS).
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Ō Mātou Reo: Our Voices
Putting consumers, whānau and communities at the heart of conversations about our health system in New Zealand.
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Frontline Ownership workshop with Dr Michael Gardam
Seven videos discuss different techniques to tackling hand hygiene problems and other challenging issues.