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Adult hospital outpatient experience survey – have your say
We want to know about your experiences during your recent hospital outpatient clinic appointment. Your valuable feedback will be used to help improve the quality of care, patient safety and access to health services.
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Capturing the voice and themes from the aged residential care workshops
This presentation captures the voice and themes from the Commission-hosted aged residential care engagement workshops, held in 2018.
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Consumer information
This page contains resources that you might find useful as a consumer or whānau member. If you have an urgent concern, please contact your health care professional or, in an emergency, phone 111.
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Final report: Review of the national mortality review function
In September 2021, Francis Health was commissioned by the Health Quality & Safety Commission to undertake an independent review that looked at the ‘first principles’ of mortality review as a function.
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Adult hospital inpatient experience survey – have your say
We want to know about your experiences during your recent stay in hospital. Your valuable feedback will be used to help improve the quality of care and patient safety.
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E-learning module: Human Factors | Ngā Āhua Tangata
The e-learning module, Human Factors | Ngā Āhua Tangata in health care includes seven videos and is available free to all in health care professionals via the LearnOnline platform.
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Guidelines: Surgical antimicrobial prophylaxis
This document has been produced to encourage health care professionals to use surgical prophylaxis more effectively to improve the safety and quality of care that patients receive.
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Equity scorecard
This equity scorecard was developed as a tool to support you in your learning and help identify areas that might need more work or reflection to enable you to deliver on equity and comply with the principles of Te Tiriti o Waitangi.
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Hand Hygiene New Zealand questionnaire: Evaluating the tolerability and acceptability of alcohol-based hand rub among health care workers
These three documents are parts one, two and three of a questionnaire about evaluating the tolerability and acceptability of alcohol-based hand rub among health care workers.
- National patient experience survey: Results for patients treated in August 2016