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Adult primary care patient experience survey 2019: A review of responses in the general practice module and suggestions for the future
This report seeks to give readers a focused review of responses to the general practice section of the 2019 New Zealand adult primary care patient experience survey.
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Consumer voice: Why your community should get involved in the consumer health forum Aotearoa
Members of the consumer health forum Aotearoa share why the community voice is important.
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Attitudes towards the Surgical Safety Checklist and its use in New Zealand operating theatres
Report from Litmus on attitudes towards the Surgical Safety Checklist and its use in New Zealand operating theatres.
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Quality improvement toolkit using falls prevention as a topic of interest
The Health Quality & Safety Commission developed a quality improvement toolkit in 2016 as part of its focus on reducing harm from falls.
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Co-design in health: free e-learning courses available
We have developed a suite of free e-learning courses for co-design that are available to all health care professionals through Manatū Hauora | Ministry of Health’s Learn Online platform.
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Sixth report of the Perioperative Mortality Review Committee
In this sixth report, the Perioperative Mortality Review Committee has examined perioperative mortality in New Zealand during 2010–2014 for two new areas of interest.
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Webinar: Moving the goal posts – modifying the New Zealand early warning score
The Health Quality & Safety Commission held a webinar on 27 July 2018 about modifications to the New Zealand early warning score (NZEWS).
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Quality and Safety Markers
Quality and Safety Markers (QSMs) show whether key safety actions are being taken in health care and how they affect patient harm. They help us track processes and outcomes to understand good practice and where improvement is needed.
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Strengthening Consumer and Whānau Engagement in health
This free webinar offers a practical introduction to consumer and whānau engagement, what it is, why it matters for our health system, who it applies to, and how it can be implemented effectively.
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Te Whatu Ora Capital, Coast and Hutt Valley case study: Improving inpatient rehabilitation services for patients following major trauma
This project aimed to understand allied health input into the care of major trauma patients and investigate opportunities to improve trauma rehabilitation and enhance patient experiences at Wellington Regional Hospital.