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Safer use of anticoagulants: Marion and Graham's story
In this video Marion and her husband Graham talk about their experience after Marion was prescribed anticoagulants, when she was admitted to hospital for replacement of two values in her heart.
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Family of measures
Watch Dr Robert Lloyd from the Institute for Healthcare Improvement (IHI), show how to use a 'family of measures' to monitor the impact of quality improvement work.
- Aotearoa Patient Safety Day 2023 video: Elevate the voice of consumers and whānau
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Acetylcysteine for the treatment of paracetamol overdose and toxicity – 2-bag dosing guidance
New dosing guidance for acetylcysteine for the treatment of paracetamol overdose and toxicity issued in January 2019.
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Information for parents and caregivers who have lost a baby or child
This page contains links to information about publications, organisations and local support groups.
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Topic 1 supplement: Patient story staff perspective
Use this patient story as a supplement to Topic 1.
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Measurement guidance – recognition and response systems
This measurement guidance will support hospitals to implement their recognition and response system, monitor progress, and identify areas for continuous quality improvement.
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Mental health key performance indicators
The mental health key performance indicators Atlas domain was last updated in 2016.
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Hand Hygiene New Zealand patient participation guidelines 2013
The patient participation guidelines are designed to assist district health board (DHB) hand hygiene coordinators to develop and implement a hand hygiene patient participation programme as one component of their overall multi-modal programme
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Instructions for reviewing and correcting Surgical Site Infection Improvement Programme (SSIIP) data in National Monitor
This document has been developed as a guide for SSIIP champions to review and correct SSIIP data in National Monitor (the data entry platform for the Health Quality & Safety Commission’s surveillance).