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Patient, family and whānau escalation: Kōrero mai projects – what we know so far
Case study from the three test sites exploring the complexity of communication relating to escalation.
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Diabetes
This diabetes domain investigates the quality of care given to people with diabetes. The data is not intended to form a basis for judgement or definitive statements of quality, rather to raise questions about potential areas for quality improvement.
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Resilient health care
Resilient health care is defined as the capacity to adapt to challenges and changes at different system levels, to maintain high-quality care.
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Code of expectations for health entities’ engagement with consumers and whānau
Consumer and whānau engagement remains an important part of improving health services in New Zealand. Health entities should engage with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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Code of expectations for health entities’ engagement with consumers and whānau
The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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Code of expectations for health entities' engagement with consumers and whānau
The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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Short film: Practical ways to help a suicidal friend
This short film explores how Jason helps his flatmate Chris, who is experiencing suicidal thoughts. The film stops to ask what would you do now in this situation.
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Guidelines for working with Asian patients and their families
Information and guidance for clinicians to increase cultural awareness, sensitivity, knowledge and skills when working with Asian patients and their families.
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Vital signs chart with New Zealand early warning score
Interactive version of a vital signs chart which includes the New Zealand early warning score.
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Healing and learning from harm
Pou hihiri, Pou o te aroha | Healing and learning from harm was developed by the Diana Unwin Chair in Restorative Justice and Stella Maris productions in consultation with several health sector and Māori partners, and funded by the Commission.