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About the Health Quality & Safety Commission
We play a critical role as an independent and expert monitor of quality and safety across our health system.
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Home and community support services experience survey – have your say
We would like to hear about your experiences of home and community support services. Your valuable feedback will help improve the quality of these support services.
- About national mortality review
- Consumer and whānau participation
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Privacy statement for the patient-reported measures survey programme
We protect the privacy of patients, clients and whānau whose information is collected through our experience surveys. Our contracted survey provider, Ipsos Public Affairs Ltd (Ipsos NZ), shares this commitment.
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Health literacy
Health literacy is the foundation for consumer and whānau engagement. Health literacy is being able to obtain, understand and use basic health information to navigate health services and make appropriate health decisions.
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Using lived experience to improve health services
This page has information, resources and practical advice about using lived experience to improve health services, to support implementation of the code of expectations for health entities' engagement with consumers and whānau.
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New Zealand Health and Disability System Safety Strategy
Improving the quality and safety of care.
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Accessibility and resourcing for consumer, whānau and community engagement
This page has information, resources and practical advice about accessibility and resourcing for consumer, whānau and community engagement to support implementation of the code of expectations for health entities' engagement with consumers and whānau
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Deterioration Early Warning System (DEWS)
The Deterioration Early Warning System (DEWS) supports aged residential care facilities to identify and respond to acute deterioration in people living in aged care.