Search results for "patient experience"

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Raising the bar on the national patient experience survey: phase one

PUBLICATION: 30 May 2017, Partners in Care

Raising the bar on the national patient experience survey responds to the national inpatient experience survey results by investigating the lower scoring areas of the survey and recommending interventions to improve these results.

Quality Dashboards


Our dashboards are a new tool from the Commission. They allow users to see all quality and safety marker and patient experience survey information in one place.

Primary care patient experience survey: Pilot project evaluation report

PUBLICATION: 13 Jan 2017, Health Quality Intelligence

The purpose of this evaluation is to review how the patient experience survey (PES) pilot work stream performed against the key milestones and tasks, capture stakeholders’ experience of the work stream and list lessons learned.

Patient Experience Journal

PUBLICATION: 20 Dec 2016, Building Leadership & Capability

Patient Experience Journal (PXJ) is an international, multidisciplinary, and multi-method, open-access, peer-reviewed journal focused on the research and proven practices around understanding and improving patient experience.