Code of expectations for health entities’ engagement with consumers and whānau Te tikanga mō te mahi tahi a ngā hinonga hauora ki ngā kiritaki me ngā whānau Code of expectations implementation guide Te aratohu tikanga Māori hub Pacific hub Consumer and whānau engagement policy Te kaupapa here mahi tahi me ngā kiritaki me ngā whānau Consumer and whānau engagement quality and safety marker Te tohu hononga ā-kiritaki kounga Case studies: how the Code of expectations can strengthen consumer engagement Health literacy Te mōhiotanga ki te hauora Health equity links Ngā hononga hauora rite tahi Links to consumer engagement centres Ngā hononga ki ngā whare āwhina mō ngā kiritaki