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Patient Safety Week update – 24 July 2019

24 Jul 2019, Patient Safety Week

Planning for Patient Safety Week 2019 is well underway. Our main resource, training and education videos focusing on implicit bias in health care, are being filmed and feature a range of subject-matter experts.

Nudges to improve patient experience

19 Jul 2019, Partners in Care

Using insights from behavioural science, the Health Quality & Safety Commission worked with Ogilvy and Nelson Marlborough, Northland and Waikato district health boards (DHBs) to develop ‘nudges’ to respond to the lower-scoring areas of the national adult

Patient Safety Week | Wiki Haumaru Tūroro update

26 Jun 2019, Patient Safety Week

Planning for Patient Safety Week | Wiki Haumaru Tūroro (3–9 November 2019) continues. This year we are again partnering with ACC to promote the week. This year’s theme is ‘Improving communication by understanding implicit bias in health care’.

Commission proud to receive the Rainbow Tick

17 Jun 2019, Health Quality & Safety Commission

The Health Quality & Safety Commission is proud to be the latest organisation to receive the Rainbow Tick – a sign that we welcome, understand and value sexual and gender diversity.

Choosing Wisely must mean choosing equity

12 Jun 2019, Health Quality & Safety Commission

A paper published in the latest New Zealand Medical Journal says the Choosing Wisely campaign must ensure the message 'more is not necessarily better' does not inadvertently worsen the under-treatment for Māori and other groups.

Streamlining patient enrolment delivers extra benefits

29 May 2019, Primary Care

A project to improve the patient enrolment process at Whanganui’s Gonville Health and make it more patient-centred and culturally appropriate has achieved benefits beyond its intended aims.