Resource library Whare rauemi

This is our the first national report on patient‑reported outcome measures (PROMs) in New Zealand. It outlines how PROMs are being implemented and presents results from two measures.

Timetables outlining the survey periods for the patient experience surveys.

There are amendments to the adult primary care patient experience survey questionnaire.

This document is a copy of the home and community support services experience survey questionnaire.

This report presents national findings from the 2024 Home and community support services experience survey. The survey aim is to better understand how home and community support services are working for people and how they can be improved.

This document sets out the methodology and procedures for the home and community support services experience survey.

This poster can be filled out and used to let people know the changes your service is incorporating as a result of feedback collected by the home and community support services experience survey.

General practices taking part in the patient experience survey can now show a video in their clinic waiting room that talks about what the survey is and encourages patients to participate.

The Health Quality & Safety Commission runs two national surveys every three months to gather information about how people experience health care in Aotearoa New Zealand hospitals and in primary care (going to the doctor or pharmacy).

Your views can help improve local home and community support services