Resource library Whare rauemi

Penina has been a lead maternity care midwife for over 20 years. She says when a Pacific person comes to her, they expect she will understand how to best care for them without them having to spell it out.

A case study from Te Whatu Ora Te Tai Tokerau about introducing an ACC early cover process to enable ACC to allocate a case manager earlier, following traumatic brain injury.

This report describes the approach to and findings of Aotearoa New Zealand’s first national point prevalence survey of healthcare-associated infections. This information will help us identify targets for quality improvement.

Since 2019, the Family Violence Death Review Committee has been seeking the input of surviving family and whānau members as part of the in-depth review process. This article is a reflection on the process and how we can improve it.

Medicine reconciliation guidance tools and training materials.

A case study from Te Whatu Ora Taranaki, who identified that many people were not receiving the required discharge information or referrals for follow-up when they were discharged from hospital following a traumatic brain injury (TBI).

Knowing what is available to you in the community and what to expect may help you to get the best from your care.

Guide to improving the use of antibiotics in the management of urinary tract infections in aged residential care

A summary of the foundation standard / Cornerstone accreditation for general practices participating in the primary care patient experience survey.

KPMG has developed a report on the development of patient experience indicators for New Zealand for the Commission.