The importance of consumers in Whakakotahi: primary care quality improvement
Some of the people involved in Whakakotahi projects talk about their experience and how consumers are key partners in quality improvement.
The Commission would like to thank all those who helped in the making of these videos, including: Elaine Brazendale, Ali Sinclair, Deidre Magee, Rebecca Lukey, Megan Peters, Veronica Timinis, Imelda Seiuli, Kamal Chandra, Anthony Pairama, Patria Tamaka, Sally Nicholls, Sandy Bhawan, Muriel Tunoho.
Elaine was a consumer on the primary care expert advisory group and Whakakotahi selection panel, and was involved from the outset of the programme’s development. Here, Elaine talks about her experience.
Ali, a health consumer in Nelson, talks about her involvement with the Victory Square Pharmacy Whakakotahi quality improvement project.
Megan, a pharmacist at Victory Square Pharmacy in Nelson, talks about her experience working with consumers in their Whakakotahi quality improvement project.
Some of the consumers involved in Hutt Union & Community Health Services’ Whakakotahi quality improvement project talk about their experience and the Toiora exercise programme they developed.
Patria, a practice nurse at Hutt Union & Community Health Services, talks about her experience working with consumers in their Whakakotahi quality improvement project.